Resume

EDUCATION

University of Oregon; Eugene, Oregon
Charles H. Lundquist College of Business

• Bachelor of Science in Business Administration
• Minor in Economics

EXPERIENCE

Systems Administrator, April 2009 – Present
HouseCall, LLC, Washington, DC

• Performed routine updates and maintenance on multiple Windows servers
• Created, set appropriate permissions, and maintained network file shares
• Personally provided 24/7/365 end user support for 300+ users
• Installed, configured, imaged, and deployed Windows and Macintosh computers
• Installed, configured, and maintained network printers
• Managed organizational units in active directory domain
• Diagnosed and resolved computer, printer, and other hardware problems
• Obtained quotes and recommended equipment purchases
• Created slipstreamed Windows installation CDs

Student Computer Technician, December 2007 – March 2009
Clark Honors College, University of Oregon, Eugene, OR

• Performed routine updates and maintenance on four Windows 2003 Servers
• Created, set appropriate permissions, and maintained network file shares
• Installed, configured, and maintained network printers
• Installed network switches to extend local area network
• Managed Active Directory domain
• Edited organizational units, group policies, and logon scripts
• Diagnosed and resolved computer, printer, and other hardware problems
• Provided end-user support to 7 office staff and 20 professors
• Troubleshot software issues in Windows XP, Vista and Mac OS X
• Obtained quotes and recommended equipment purchases
• Trained professors in the use of software and classroom technology
• Maintained inventory of all Honors College computer and electronic equipment
• Created and maintained hard drive images for mass workstation deployment
• Created slipstreamed Windows installation CDs
• Supervised computer lab of 16 iMac computers; 8 dual-boot Windows XP and Mac OS X

Aquatics Director, March 2008 – September 2008
Eugene Country Club, Eugene, OR

• Hired, supervised and scheduled staff of 13 lifeguards
• Trained lifeguard staff in CPR, first aid, and rescue techniques
• Purchased necessary supplies and equipment for pool operations
• Managed $60,000 budget
• Responded to potentially life-threatening sudden illness
• Scheduled and organized swim team of 57 children
• Coordinated group and private swim lessons for 65 children
• Planned, organized, and supervised family pool parties for 150 people
• Developed, presented, and received approval for updated pool policies

CLASSES:

• DSC 199 – Integrated Software Applications in Business
• CS 179 – Intro to Computer Networks
• CS 133JS – Beg. Programming: Javascript
• DSC 340 – Business Information Systems
• DSC 488 – eBusiness and Website Creation